Delivery & Returns | Cosy Em Women’s Knitwear UK
Delivery:
We offer free postage for all UK orders over £100.00.
We aim to process all orders the next working day and use Royal Mail Tracked 48 Delivery.
UK Royal Mail Tracked 48 Delivery (2-4 business days) - £5.80
Returns:
We hope that you love your Cosy Em item, however, in the event that you wish to return or exchange it, please message us using the Contact form.
Items must be returned within 14 days of receipt, unused in their original condition and packaging with tags still attached. Please use the returns label on your packing slip.
Cosy Em Returns, 8 Marsworth Wharf, Marsworth, Tring, Hertfordshire, HP23 4BW.
You are responsible for shipping costs associated with returning any item. When you return goods, please retain proof of posting from your shipper, without this we cannot be responsible for any items that fail to reach us or are damaged in transit.
Once your return is received, a refund will be processed and a credit automatically applied to your original method of payment within 7-10 working days.
About Cosy Em | Colourful Women’s Knitwear UK
Meet Emma, founder and designer of Cosy Em since it all began in 2023.
Cosy Em was created from a love of style, comfort and beautifully made women’s knitwear at a fair price. I believe in that one perfect knit you reach for again and again - the piece that lifts your mood, completes your outfit and feels effortlessly you. That feeling is at the heart of everything we create.
Our colourful knitwear is designed to bring joy to everyday dressing. Each piece is lightweight, versatile and easy to wear - perfect for layering, lounging and styling your way, season after season.
From signature styles like Sophie, Rosie and Sasha to new designs each season, Cosy Em is all about creating knitwear you’ll truly live in.
We’re proud of our 5-star customer love and can’t wait for you to join the Cosy crew.
Emma xx
Yarns and Sustainability
We celebrate vibrant colour, playful detail and exceptionally soft yarns.Our knitwear is crafted using a premium blend of merino wool, kid mohair and nylon — carefully chosen to create the perfect balance of softness, durability and everyday practicality. Mohair enhances the richness of colour, merino wool adds structure and breathability, while nylon helps each piece retain its shape over time.Many of our designs also feature subtle lurex detailing for a touch of understated sparkle, while selected pieces are made from pure Mongolian cashmere - prized for its lightness, warmth and luxurious feel.Designed to move effortlessly through the seasons, our knitwear is breathable in warmer weather and beautifully cosy in winter.We partner with trusted makers certified to the Responsible Wool Standard (RWS) and Responsible Mohair Standard (RMS), ensuring high standards of animal welfare and responsible production.Our small-batch approach helps reduce waste and avoid overproduction - because we believe knitwear should feel good in every way.Explore our full range or discover what’s new women’s jumpers.